Hearing Aid Repair & Maintenance
In Stratford Ontario
At Community Hearing, we know how important hearing aids are when it comes to enjoying and connecting with the community around us. Whether your hearing aid is serviced on-site or sent to the manufacturer, we’ll make sure you feel informed and confident in the process. We know that this process can feel stressful, but our experienced team is here to help every step of the way.
What to Expect
Initial Consultation
During your first visit, we’ll thoroughly examine your hearing aids and discuss any issues you’ve noticed. Our experts will clean and check all components, including microphones, receivers, and battery contacts. We’ll also review your maintenance routine and provide tips for optimal daily care to prevent future problems.
Comprehensive Hearing Evaluation
Once your hearing aids are serviced, we’ll conduct a complete evaluation to ensure they’re functioning correctly. This includes testing sound quality, volume levels, and programming settings. We use specialized equipment to verify that your devices are meeting prescribed targets and delivering the sound quality you need.
Personalized Results & Recommendations
We’ll explain our findings in clear, easy-to-understand terms and discuss any necessary repairs or adjustments. If manufacturer servicing is needed, we’ll outline the process, timeline, and any warranty coverage that may apply. We can also explore temporary solutions to keep you hearing well while repairs are being completed. Our goal is to ensure you leave with a clear understanding of your hearing aid’s condition and the steps needed to maintain optimal performance.
Extend Device Life
Why Hearing Aid Care Matters
Like any device, hearing aids require regular maintenance to perform their best. Over time, everyday wear, moisture, or earwax buildup can affect their function. This can cause issues such as reduced volume, sound distortion, or connectivity problems.
Routine maintenance and timely repairs extend the life of your hearing aids, keeping them working like new ones and minimizing the risk of sudden malfunctions.
Products We Offer
We Service & Sell All Makes & Models
Personalized care
About our Services
Located in Stratford, Ontario, we proudly serve our local community and surrounding areas with personalized and compassionate care.
We believe that ear wax removal is an important part of getting you back to connecting with the world around you through hearing. With that in mind, we offer our services for free to those over 55 looking for hearing care.
Testimonials
What Our Clients are Saying
Excellent customer service! Would recommend to anyone suffering hearing loss in the Stratford area! Shelly, Lucas and all of the staff provided wonderful service for my elderly parents.
Jason M.
Lucas performed a calm and relaxed hearing test, then provided good info on the results and the hearing aids I was considering. A few weeks later I caused a small problem with one of my hearing aids and Shelly helped me get it corrected asap. Good service at both ends of the process!
Dan O.
I highly recommend everyone to go see Lucas and Shelly! My family members have been clients of Community Hearing Care and they have been amazing with my parents and their hearing aids needs.
Wendy L.
Contact US
Ready to experience life at full volume?
Frequently Asked Questions
How long does a typical repair take?
Depending on the manufacturer of your hearing aids, repairs typically take 7-10 days.
How often should I have my hearing aid serviced?
Your hearing aids should be professionally cleaned and checked every 4-6 months. This is a complimentary service we provide to all our patients who have purchased hearing aids.
Do you offer loaner hearing aids while mine are being repaired?
We are pleased to offer our patients “loaner” sets of hearing aids while yours are away for repair so you’ll never have to go without your hearing aids.